Here to help!

Diss Town Council is the first tier of local government for Diss. We represent the community of Diss, and welcome your views on our historic market town. You can contact us via telephone, e-mail, or pop into the offices and say hello. Click here for our contact details and opening times, or read on to find out more about what we do.


  • What we do...

    Our Vision

    To make Diss a successful, vibrant, attractive town, where people want to live, work and visit.

    Our Mission

    To support the community and promote Diss as the heart of East Anglia for Business, Leisure and the Arts

    Our Values

    We will:
    –    Be an advocate and campaigning voice for the people of Diss
    –    Work to the highest standards of integrity and openness and deliver services to the best of our abilities
    –    Work in partnership with other organisations to improve services and deliver value for money
    –    Be accountable and honour our responsibilities
    –    Be inclusive and supportive of the whole community

  • How we do it...

    We represent the community! We listen to residents and do our best to work with others to find solutions to issues in the town. We also put forward the views of the community to other organisations such as Norfolk County Council, South Norfolk Council, the Police, the local MP… the list goes on! We liaise with these organisations to improve services in Diss and make your opinions heard.

    We also support local groups by providing community funding and promotion for as many as we can. We provide recreation spaces and amenities for the town, such as the markets, sports facility, community centre and cemetery.

    Of course, we can’t always solve everything. But part of our job is to hold other organisations and authorities to account for services provided (or not, in some cases). We liaise with these organisations to find a better solution, working together to solve problems.

    To find out more about Town Council’s facilities, please click here.

  • Who does what?

    As well as Councillors, the Council employs fourteen staff across the administrative and maintenance teams, led by the Town Clerk Deborah Sarson. The Town Clerk is like a Chief Executive. As the Proper Officer of the Council, the Clerk is responsible for ensuring that the instructions of the Council are carried out. The Clerk also advises the Council on the formation of policies, ensures effective decision making and provides strategic direction.

    The Council is led by the Town Mayor who is elected each year at the Annual Meeting of Council in May. The Town Mayor chairs Full Council meetings and attends civic engagements and other functions as the Council’s representative. If you would like the Mayor to attend an event, please send an invitation to the Town Council Offices, here.

    Diss Town Council also elects a Council Leader, who is responsible for leading the Council in the delivery of the Strategy Plan. They work closely with the Town Clerk on a day-to-day basis to help ensure the smooth running of the Council.