It’s always lovely to receive your positive feedback and appreciation. Thank you for the kind letters and emails we’ve received throughout the year.

If you’d like to share any feedback with us, please send it to towncouncil@diss.gov.uk or 11-12 Market Hill, Diss, IP22 4JZ


  • A thanks for your hard work!

    Me & my husband live in Diss and would like to send thanks and appreciation for the hard work which has so obviously gone into areas of Diss. The path through the church yard has really enhanced the already beautiful churchyard. Also the planting around town along with the new boardwalk is a wonderful addition to what the town offers!

  • Big thanks from Merryfields!

    “We finally have enough children to open our extended hours for 3 days a week. Merryfields is now full for the time being with a healthy waiting list. As you know this has taken a while to achieve. We have achieved it and we could not be prouder. 

    Huge thanks to you, the Town Council and everyone involved with the Sports Pavilion. Without your continued support we would not be in this position, so from everyone at Merryfields; committee; staff; parents and children. Thank you 😊 “

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  • The Churchyard paths look great!

    “On behalf of the Team Ministry and Congregation at St Marys Church, may I say a big thank you to the Town Council for the excellent job done on the pathways. We very much appreciate the care you take of our churchyard. Yours sincerely, Janet Blight ( Church Warden) “

  • With thanks from Australia!

    “Hello, just a few words from Maryborough, Victoria, Australia. I was just searching as a part of our family history, as I found numerous generations of my partners (Cason) family being born in Diss. I had never heard of it before, so decided to have a look.  I would like to compliment you on your gallery photos, as it gave me a very good idea of life in Diss today.  Thank you for sharing, regards Lois.”

  • Speed Sign improves traffic on Denmark Street

    Thank you for moving the speed sign to Denmark Street- we’ve noticed a huge improvement with traffic coming down the hill. Previously, we have had difficulties crossing the road due to speeding traffic but recently, we have noticed a change. Thank you so much for your help- Linda.

  • Tree removal

    “Dear Sarah, Thanks for your e-mail to say your tree surgeon will be removing the Cypress on Rectory Meadow next week.  That is really good news to hear. I will tell my neighbours- they will be so relieved. Once again thank you. Regards, Carol Nichols “

  • A grateful charity!

    “Please pass on my thanks to your Town Mayor, Trevor Wenman, for the invite that Norwich and Central Norfolk Mind has received to his Charity Ball on 24th of March. I would have liked to attend and support his fundraising efforts but I will be travelling back from holiday on that date. Once again thank you for supporting Mind and our work to help people who experience poor mental health.  I wish you an enjoyable evening. Kind regards, John Brierley. Chairman Norwich and Norfolk Central Mind”

  • Tremendous work on the HTP!

    “A lovely elderly gentleman just popped in to praise the workers and Diss Town Council staff for their ‘tremendous work on the Heritage Triangle Project’. He thinks it’s a great improvement and important for us to make modern changes to go forward, not backwards! He said to keep positive and “hard work always pays off!” He’s looking forward to the completed boardwalk and gardens area! Well done all!”- Kimberley, Administrative & Marketing Assistant.

    “Dear all. Many thanks for all your patience and hard work in helping me run the Heritage Triangle Launch Day. I couldn’t have done it without you. Thank You! Lots of Love, from Fiona x”

  • Happy handrail customer!

    “I visited your office a while ago to express my concerns that there wasn’t a handrail on the new gardens near the boardwalk. Having returned today, I could see that works are taking place to fit one. I’m very pleased! Thank you- That’s made my day!”

  • Thanks for spreading the word!

    Hi Kimberley, Thanks very much for your help with sharing information online about the new Big C shop. It is very much appreciated! Best wishes, Anna- The Big C.

    “Thanks for publishing the article in Diss Matters on behalf of the Diss Kindness Club. Much appreciated.” Sheila Eagle- Diss Kindness Club

    “Many thanks to Diss Town Council for the 4 page shopping feature in the Diss Matters magazine. 17 Triangle Traders are featured with a promotional focus on their individual speciality this is just the sort of positive press we need to put out… Well done DTC!”- Peter Hyde

  • Heritage Triangle has the WOW factor!

    “Dear Sir, My wife and I were taken by my Sister-In-Law, Alison Bannister, for a walk around Diss. She wanted to show me the work that has been achieved in renovating the Heritage Triangle. We were both very impressed with the new image, the Corn Hall development and the many small shops within the Triangle. The new view of the Mere behind the Council Offices is very impressive and the boardwalk is delightful! The foresight and planning of the improvements are a credit to your Town Council. Congratulations!”- David Bannister.

  • Website appreciation

    “Please pass on just how absolutely lovely it is to see the website busy and full of news and community stuff. It really does look loved and I’m super proud to look around it and see all the lovely extras and details that are there now -You guys are all awesome, and people don’t tell you enough!” -Rosie Hall

  • Shout out to our Town Councillors!

    “We wouldn’t be able to function as a Town Council without the hard work from our voluntary Town Councillors who give up their spare time to help make difference in the community. Our 13 councillors are dedicated to helping the town, suggesting ways to resolve current issues and encouraging positive change for the benefit of our community. Thanks all for your dedication!” Sarah Richards- Deputy Town Clerk

  • The removal of bees!

    “Thank you for your quick response to my call about a swarm of bees in my garden. They were gathered up and safely removed within not much time at all!” -Ann Ward

  • Reunited with an old friend!

    “Dear Sirs, I’m writing to acknowledge the wonderful service given by Kimberley. When I called at the office it was to try and track down an old friend who had moved to Diss. Kimberley did her ‘Sherlock Holmes’ bit and managed to find them for me! We are finally meeting up for a catch up after 25 years. Thank you!”- Mrs Bertram.

  • Christmas Lights 2017

    “Dear all at Diss Town Council Offices, I would like to say a big thank you for all your efforts in making the Christmas lights in the Heritage Triangle happen. I saw them on Saturday night, magical!! Kind regards, Peter Hyde”

    “Great photos of the Diss Christmas lights Switch On event- great team who organised it!” Roella Trudgill

  • Christmas Carol Concert Appreciation

    Dec 2017- Please pass on my thanks and appreciation to your Mayor, Trevor Wenman, for the invite to your Christmas Carol concert and the hospitality I received. I found the evening very enjoyable. I would also like to express my thanks to Trevor for the positive things he said about mental health and the importance of the work we are doing at MIND in Norfolk. The funds we receive will be put to good use in the future on projects that will either fill gaps in services or enhance what we are able to do. Once again many thanks. John Brierley, Chairman Norwich and Central Norfolk MIND.”

    “Dear Kimberley & Melissa, Thank you for all your hard work leading up to and on the night of the carol concert. It is much appreciated. Well done! You had a lot to contend with all of us! Fiona and Trevor Wenman xx”